Testimonials - Hear what our customers say:

“I do not get impressed easily, but I would like to commend Mr. Tony Maroldi for his service to our department and his consistent professionalism over the years. In the past 15 years, I have dealt with hundreds of other contractors and retailers and at no time have any of them impressed me as much as Mr. Maroldi and Craftmaster. I wish all my contacts were as knowledgeable, helpful and reliable.”
W. Tilley, Supervisory Lock and Security Specialist, Federal Facility, Virginia

“I value getting the same sales rep each time I call. He (Rich) gets what I need faster than my local hardware shop!”
Tim C.

“I don't like leaving a message and waiting 3-4 hours for a return call. Tony is extremely resourceful. A definite plus to have a guy like that.”
Steve G. – Institutional Locksmith, Massachusetts

“Tony researches what I need. I find that they have more breadth of knowledge, while other vendors are too busy with less technical know how. They (Tony & Craftmaster) try to maintain a personal experience, so you feel very comfortable working with them.”
Anil M. - Institutional Locksmith, New York City

“Pat's up front with me. Other companies visit me saying they can beat Craftmaster pricing. I say no thanks, I'm sticking with Craftmaster” “if they have it in inventory, the next day I have it”
Mark Q. – Institutional Locksmith, Vermont

“If Tony knows my plan, he can find what I need. Customer service is extraordinary. He bends over backwards to get what I need. I trust him, which is why I refer Craftmaster”
John C. – Locksmith, New York City

“Matt is the best person in the world to work with. He goes out of his way to find what I need”
Tom P. - Locksmith, New York City

“My rep at Craftmaster (Tony) is great at recommending a solution, even if he doesn't have what I called for.”
Rick S. - Security Officer, Florida

“I want to thank you for your assistance and great working relationship over the years. We always got things right even via phone or email, even though we are halfway across the country. You always took the time on the orders to make sure things were right and were always fast to complete the quotes. I've had to work with vendors and sales people over the number of years. I can say that Craftmaster has been the easiest and best to work with. I don't think I ever had to send any part of and order back because it came to us wrong. Thanks Rich.”
Scott K, Green Bay, Wisconsin

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